Welcome to Nelliefay.com. Nelliefay is a family owned and operated company that was created to offer environmentally friendly and ethical products for you, your family, and your home. From organic cotton children's clothing to hemp pet toys, we strive to bring you great products at good prices, all while helping to make our communities and environment better. We base much of what we offer in our store on what we would give to our children, our pets, and ourselves. Nelliefay works hard to provide products that are not only environmentally friendly, but socially and ethically responsible as well. We are excited about what going green and buying organic and ethical products is doing across our planet.
We believe that every little bit helps, and by shopping responsibly we are sending a clear message that we all want and deserve safe and healthy products. We understand that by shopping responsibly one may need to pay a slight premium, but knowing that every individual who touched your product has been paid well and treated with respect truly outweighs the dollar or two you may have saved otherwise. We all see the growing popularity of fair trade products, and Nelliefay looks forward to being a part of this wonderful process. We are very happy to see so many of you who are just as passionate about the healthy and wonderful products that are available as we are.
Thank you for stopping by our site, and we hope to earn your business for a very long time.
We believe that every little bit helps, and by shopping responsibly we are sending a clear message that we all want and deserve safe and healthy products. We understand that by shopping responsibly one may need to pay a slight premium, but knowing that every individual who touched your product has been paid well and treated with respect truly outweighs the dollar or two you may have saved otherwise. We all see the growing popularity of fair trade products, and Nelliefay looks forward to being a part of this wonderful process. We are very happy to see so many of you who are just as passionate about the healthy and wonderful products that are available as we are.
Thank you for stopping by our site, and we hope to earn your business for a very long time.
Our contact information
By email:
info@nelliefay.com
By standard mail:
Nelliefay
6789 Quail Hill Pkwy
Ste. 422
Irvine, CA, 92603
info@nelliefay.com
Returns:
Here at Nelliefay, one of our main goals is to make you feel great about your purchase. If for any reason you are not fully satisfied, please do not hesitate to let us know. Nelliefay offers a full refund on most products within 30 days of the original ship date and a store credit on items within 31-60 days of the original ship date. All returned items must be in new condition. All clothes must be unworn, unwashed, and have all tags still attached. All toys and pet toys must be in their original, unopened packaging with their tags still attached.
Due to health and safety issues, bath products are not returnable for a refund. In the case of defective merchandise, an exchange for the exact item will be provided. If the same item is no longer available, store credit will be given for the amount of purchase, not including shipping.
To insure a prompt return, please contact us by email at returns@nelliefay.com BEFORE you return any merchandise.
Shipping is not refunded unless an error was made by Nelliefay.com. Customers are responsible for all return shipping costs. Once we have received your returned item we will promptly refund you your total amount not including original shipping costs.
If an error was made by Nelliefay, please contact us immediately so that we may correct any problem.
Thank you.
By email:
info@nelliefay.com
By standard mail:
Nelliefay
6789 Quail Hill Pkwy
Ste. 422
Irvine, CA, 92603
info@nelliefay.com
Shipping:
Orders are usually filled within 1 business day. We use FedEX to ship most orders. If you need special shipping, please contact us before placing your order.
Orders are usually filled within 1 business day. We use FedEX to ship most orders. If you need special shipping, please contact us before placing your order.
Returns:
Here at Nelliefay, one of our main goals is to make you feel great about your purchase. If for any reason you are not fully satisfied, please do not hesitate to let us know. Nelliefay offers a full refund on most products within 30 days of the original ship date and a store credit on items within 31-60 days of the original ship date. All returned items must be in new condition. All clothes must be unworn, unwashed, and have all tags still attached. All toys and pet toys must be in their original, unopened packaging with their tags still attached.
Due to health and safety issues, bath products are not returnable for a refund. In the case of defective merchandise, an exchange for the exact item will be provided. If the same item is no longer available, store credit will be given for the amount of purchase, not including shipping.
To insure a prompt return, please contact us by email at returns@nelliefay.com BEFORE you return any merchandise.
Shipping is not refunded unless an error was made by Nelliefay.com. Customers are responsible for all return shipping costs. Once we have received your returned item we will promptly refund you your total amount not including original shipping costs.
If an error was made by Nelliefay, please contact us immediately so that we may correct any problem.
Thank you.
